Frequently Asked Questions


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What is the guarantee from Island Pet Movers that my pet will be available for the 5-day or less program?

Island Pet Movers stands behind our promise to ensure your pet meets all requirements prior to their arrival in Hawaii. If your pet is held in quarantine due to insufficient paperwork and procedures, we will pay the daily quarantine rate until your pet is released. Pets held due to parasites and poor health are not the responsibility of Island Pet Movers and are not included in this guarantee.

How can I find more information on Hawaii's pet quarantine regulations?

The FAQ page for the Department of Agriculture, Quarantine info can be found at

Hawaii DOA Site
I am moving to Hawaii sooner than 30 days, what happens now?

If you are moving to Hawaii within the next 30 60 days and have not started the process to bring your pets, it may be wise to ask a friend or family member to keep your pet for you until the mandatory quarantine process has been completed. If this is not an option for you, you can bring your pet when you come, however your pet will be required to stay in the quarantine center to complete their quarantine. These fees add up very quickly, which is why it is suggested that you find someone to keep your pet for you during this time.

Can you help arranging shipping for my pet with the airlines?
Island Pet Movers has many years of experience in shipping pets via airlines. Pet airline reservation services can be used in part with our quarantine process or by itself. Please see our services page for more information
Can my puppy or kitten be shipped to Hawaii?
All pets must endure the 120-day quarantine process, and this can not take place until after the second rabies shot which must be given at least 30 days after the first. Considering that the suggested age for the first rabies shot is four months old, by the end of the quarantine period your pet would be nearly 10 months old. Young puppies and kittens arriving before completing the required wait period will be required to stay at the facility in a kennel. If you know you are going to be moving to Hawaii, we suggest you wait to get a puppy or kitten here, as there are plenty of shelters and adoption agencies on the island.
Is the quarantine process required for military members?
Yes, the quarantine process is mandatory for all carnivores coming into the state of Hawaii. Service dogs that meet all requirements have slightly different requirements. Pets coming from other quarantine required islands such as Guam and Australia also have their own requirements.
What happens if I can't pick up my dog upon arrival in Hawaii?
If you are unable to pick up your pet upon their arrival in Hawaii and they have completed all requirements for immediate release, you can have someone local pick up your pet for you. Island Pet Movers will arrange this for you and ensure that the proper paperwork is filed prior to your pet’s arrival. If you do not have a local contact on island, Island Pet Movers offers an airport pickup and home boarding service. Please see our services page for more information.
How much does it cost to prepare my pet for quarantine?

“The cost of the rabies test and associated visits to your local veterinarian will vary. On average the blood test will cost about $200.00 – $400.00. Your pet will also need a health certificate prior to their flight, again an estimate of $75.00 -$150.00. The fee for the state of Hawaii is $165.00 per pet. If your pet is required to remain in quarantine once on island, quarantine fees can add up very quickly, which is why Island Pet Movers works with you to ensure this is avoided at all costs.

Please be sure to contact your local veterinarian to confirm their fees – we suggest to call around to a few vets as the price difference can be substantial.

How can you help me, I have already completed my pet's paperwork?
Island Pet Movers offers airport greeting and will meet you at pickup and take you to the quarantine facility to pick up your dog. Our company vehicles provide enough space for any pet carrier accepted by the airlines”
Can I prepare the paperwork for my pet by myself?

Of course you can manage this process without using our service, and the forms are available online, Island Pet Movers takes the stress out of the process by providing you with our expert service and allowing you to have peace of mind that everything is handled correctly from day one.

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PO Box 201382 Honolulu, Hawaii, 96820

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